Shipments and returns
Package Shipping
As a general rule, packages are sent within 48 hours of receiving payment, via Correos de España with certified shipping. Depending on the time of year and the amateur nature of the shop, this period may vary.The shipping costs include handling and packaging fees as well as postal costs. We advise you to group all your items into one order. We cannot combine two different orders, and shipping fees will apply to each one individually.
Hand Deliveries
We do not make hand deliveries except at MSX user meetings. When a meeting is approaching, we activate hand delivery so that you can collect your order at the meeting.
Returns
We always check the correct functioning of the items before they are shipped. However, if a product arrives defective, please contact us to resolve the issue. If necessary, you can return it, and we will replace it with another one.
We will not accept returns of items that have been improperly handled or misused.